Community Discussions
Explore the latest discussions and community conversations related to this domain.
Live Aid at 40 | Mumsnet
Main Post: Live Aid at 40 | Mumsnet
Top Comment: Join the discussion and meet other Mumsnetters on our free online chat forum. Want the latest threads without having to look for them? Sign up to our daily newsletter. ... Love it or loathe it, Live Aid is 40 years old next weekend.
+@~Live Chat Jobs Reviews (2025): Live Chat Jobs reviews Consumer Reports and complaints | Supramania
Main Post: +@~Live Chat Jobs Reviews (2025): Live Chat Jobs reviews Consumer Reports and complaints | Supramania
Top Comment: Live Chat Jobs is an online platform that claims to connect people with flexible, remote jobs that involve managing live chat support for businesses. The promise? No phone calls, no meetings—just text-based support you can do from anywhere. This review breaks down the reality behind Live Chat...
Live Chat
Main Post:
What are your thoughts on live chat? I think it’s the most frustrating means of communication when working in customer service. Instead of it being a conversation, just as it would be in a phone call, people will often just type and type without giving you a chance to respond.
Instead of typing a paragraph to explain their issue, they type one or two words and hit “enter”, leaving the CS agent to try to piece together fragmented sentences and hearing an annoying beep every 3 seconds when the new message comes in. Also, with every new message, it pushes the text up and out of view, so you have to now scroll to see the full conversation. I hate it!
Edit - I forgot to add that companies make you answer multiple chats at a time. Why? They wouldn’t expect you to answer multiple phone calls at a time, so why chats? You still have to look up the customer’s account and investigate the issues just the same as a call.
Top Comment: I worked on phones for some years, and now I work with chats, while I do agree that communication via phones is easier, I actually enjoy chats more, mainly because I can listen to podcasts, videos or music while doing my job. The only thing I dislike about chats is multitasking with 2 or more clients at the same time, depending on the questions and issues, it gets overwhelming. Abusive customers are also easier to deal with since you are not hearing insults or yelling, you are reading them and that, at least for me, makes it easier to manage because I can just ignore them and send them canned responses.
Is Reddit doing away with the live chat function?
Main Post:
I see the new chat in some groups I mod and not in others. A little confused. Thanks for any info.
Top Comment:
They're in the beta stage of a new format. The "live chat" feature on posts is gone for new subreddits.